Criminal Justice Administrator / SPOC

EDP Drug & Alcohol Services (EDP) are passionate about supporting individuals to reduce their substance use and live happier, healthier lives. We support people with multiple disadvantages, including substance misuse & mental health, as well as those who find themselves in the criminal justice system. Our services enable the people we support to improve their health, wellbeing and employability. As a subsidiary of Humankind since 2020, we are pleased to confirm that from July 2023, EDP & Humankind will be fully merging to enable the people we support to benefit from a wider range of support and services. 

About the role 

If you are looking for a role where you can use your existing skills to make a real difference, we have an exciting opportunity to join our Exeter Criminal Justice & Substance Misuse service as a Criminal Justice Administrator  

As a Criminal Justice Administrator, you will act as a Single Point of Contact (SPOC) for EDP colleagues across the Criminal Justice team, as well Criminal Justice services we work with, such as The Probation Service, Courts, Police and Prisons. 

You will not only provide administrative support, including managing referrals, maintaining databases and providing reports, but you will also be taking calls and responding to emails from our service users, team members and partner agencies. 

This role is an integral part of our team, as you will work closely with other administration teams across the service to support the day-to-day needs of – not only our service and partners – but also our service users and their carers.  

About you 

If you enjoy managing your own workload and working in a busy, dynamic team, this role would be an ideal fit. Administration experience would be essential, and knowledge and experience of substance misuse and the criminal justice system would be an advantage. 

In addition, you will also: 

  • Be an excellent communicator, able to build effective working relationships with a range of people 
  • You’ll have good IT and administration skills and will be highly proficient at using Microsoft Office and Outlook. 
  • Previous office admin, customer service or experience in a substance misuse setting would be an advantage but is not essential. 
  • You will also be happy to work in a structured way, being able to meet deadlines and prioritise your workload.  

More important is a genuine interest in substance misuse services and a positive, recovery-focused attitude. 

Check out the Criminal Justice Administrator / SPOC full job description and person specifications.  

What can Humankind offer you? 

🏖️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) 

📅 Annual leave purchase scheme 

💰 Enhanced occupational sick pay 

 % Enhanced employer contribution to your workplace pension 

👪 Death in service benefit 

✍️ Free Will writing 

👓 Eyecare vouchers 

🛍️ Blue light card discount 

💡 Fantastic learning and development opportunities, including free training courses 

🏠 Work-life balance- flexible working and family-friendly policies 

🏃‍♀️ Happy, Healthy You! – our wellbeing offers for our workforce 

🤝 Employee Assist Programme and Humankind Support Networks


Recovery workers enjoying a joke in their office

Exeter, Devon

Full Time, 37 hours per week

£20,033 – £21,104 per annum


Midnight on Monday 26th June 2023

How do I apply?

To apply, please click Apply Now to download an application form and send these through to by the closing date of midnight on Monday 26th June 2023

Please note that CV’s can be submitted to support an application but may not be accepted without a completed application form. 

Interviews will be held W/C 3rd July

Please ensure that you quote reference number 22.23 when applying. 

EDP / Humankind is an equal-opportunity employer. 

If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. 

We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age.  

EDP / Humankind are committed to safeguarding and promoting the welfare of vulnerable adults and expects all employees and volunteers to share this commitment.  Candidates are subject to additional checks including DBS (to the appropriate level) and prison vetting – details will be specified as part of the vacancy details. Outcomes of these additional checks will be considered before any offer/appointment is confirmed. 

If you have any questions, please email